To see a screenshot of the 1st error, click here.

To see a screenshot of the 2nd error, click here.

This error is easily reproducable on the following platforms and browsers:

• Mac (tested with Safari 5, Firefox 4, and Chrome 11)
• Windows XP (Internet Explorer 7)
• Windows Vista (Internet Explorer 8)
• Windows 7 (Internet Explorer 9)
• Ubuntu 10 (Firefox 3.6.16)
• iOS $.3.1 (Saafar 5 Mobile)

There's no such thing as a cookie or cache issue that affects different browsers running on different computers running different operating systems, so please don't waste my time telling me to delete cookies or clear my cache.

This error happens when logged in to my U-Verse account. If you log in with the login credentials of another user, you might not be able to reproduce the error.

1. If you're already logged in, log out.
2. Try to load this page: http://uversetv.att.yahoo.com/
3. You'll be prompted to log in. Use my email address: yourmacexpert@att.net
4. Use my password. Just copy and paste it. Here it is: (password not visible yet — please reload this page when I tell you)
5. click "Sign In"

The error should now be on your screen.

The error messages prompts you to ""Please sign in again" but if you click that link and do sign in again, the error message just repeats itself.

I first called about this error in Mid-April, and was assigned ticket number F71042696. I was assured I would hear from someone within 72 hours. That was three weeks ago!